Terms of service

Keeping Peace with Diabetes™

Effective Date: October 14, 2026

Welcome to Keeping Peace with Diabetes™!

Thank you for visiting our website. We are committed to providing a welcoming, secure, and supportive shopping experience.

By accessing our website or purchasing our products, you agree to the following Terms & Policies, subject to applicable law. Please read them carefully before using our services.

1. About Keeping Peace with Diabetes™

Keeping Peace with Diabetes™ is an independent wellness brand offering digital journals, positive affirmations, printable wellness tools, educational guides, and related resources.

Our products are designed to encourage self-reflection, personal growth, organization, and everyday emotional well-being for individuals living with Type 1 diabetes, Type 2 diabetes, prediabetes, and their caregivers.

Our website is available at:

https://keepingpeacewithdiabetes.com

2. Website Use

By using our website, you agree to:

Provide accurate information when placing an order.
Use our website and products for lawful purposes.
Respect our intellectual property and other customers.
Avoid interfering with the website's security or functionality.
Refrain from fraudulent transactions, unauthorized access, or misuse of our services.

We reserve the right to refuse or cancel orders involving suspected fraud, unlawful activity, or violations of these terms, subject to applicable law.

3. Digital Products and Purchases

Our current products are offered exclusively in digital format.

Products may include:

Digital wellness journals and reflection worksheets.
Printable affirmation cards and collections.
Wellness planners and organizational tools.
Diabetes technology and educational resource guides.

Product descriptions identify the contents and intended features of each purchase.

Digital products are not physical merchandise. No physical product will be shipped unless a product listing expressly states otherwise.

Prices are displayed at checkout and may change without advance notice. Any applicable taxes and charges will be shown before the purchase is completed.

4. Digital Delivery and Download Instructions

After completing a purchase, customers should receive two separate emails:

Email 1 — Order Confirmation

This email confirms your purchase and provides your order details.

Email 2 — Digital Download

This email contains a link to access and download your purchased digital files.

To access your purchase:

Complete checkout using a valid email address.
Check your inbox for the order confirmation.
Open the separate digital download email.
Click the download link.
Save your purchased PDF files to your preferred device.

If your download email is missing, please check your Spam, Junk, or Promotions folder.

For additional assistance, contact hello@keepingpeacewithdiabetes.com.

5. Returns, Refunds, and Exchanges

Because our digital products are delivered electronically and cannot be physically returned, digital purchases are generally final once delivered or made available for download.

Refunds are not ordinarily provided for changes of mind, accidental purchases, or misunderstandings of clearly disclosed product features.

However, customers may contact us if they experience:

Missing or inaccessible download links.
Corrupted or defective files.
Delivery of an incorrect product.
Missing files advertised in the product description.
Duplicate charges.

We will review each issue and provide an appropriate resolution, which may include a replacement download or refund.

Nothing in these terms limits rights or remedies available under applicable consumer protection laws.

Please refer to our separate Return & Refund Policy for additional details.

6. Personal Use and Intellectual Property

All original content available through Keeping Peace with Diabetes™, including our branding, product designs, journal layouts, written materials, affirmations, graphics, and downloadable files, is owned by or licensed to Keeping Peace with Diabetes™, unless otherwise stated.

Purchasing a digital product grants the purchaser a limited, nonexclusive, nontransferable license for personal, noncommercial use.

Customers may print purchased printable products for their own personal use.

Without prior written permission, customers may not:

Resell or redistribute purchased digital files.
Share download links publicly.
Upload purchased products to file-sharing platforms.
Reproduce or modify our products for commercial distribution.
Claim ownership of our original designs or written materials.

All rights not expressly granted are reserved.

7. Medical and Wellness Disclaimer

Keeping Peace with Diabetes™ provides general educational and wellness resources.

Our products and website content do not constitute medical advice, diagnosis, treatment, or individualized healthcare guidance.

Our resources are not intended to replace advice from a physician, diabetes care specialist, registered dietitian, or other qualified healthcare professional.

Customers should consult an appropriate healthcare professional before making decisions involving medications, insulin, glucose management, nutrition, or treatment plans.

Diabetes technology, product features, financial assistance programs, and other external resources may change over time. We cannot guarantee that all third-party information will remain current or available.

8. Product Compatibility and Availability

Our digital products are generally provided in PDF format.

Customers should use compatible devices and PDF-reading software.

Not all digital products are fillable, editable, or compatible with every third-party application. Please review individual product descriptions for specific features.

We make reasonable efforts to maintain website availability and functional download delivery but cannot guarantee uninterrupted access at all times.

If a technical problem prevents access to a purchased product, please contact customer support.

9. Accuracy of Information

We strive to present accurate product descriptions, prices, images, and educational information.

Occasionally, errors or omissions may occur.

We reserve the right to correct inaccurate information and address pricing or product listing errors, subject to applicable law.

If an order is canceled after payment has been collected, any amount paid for the canceled order will be refunded.

10. Third-Party Services and Links

Our website may include links to external websites, social media platforms, payment processors, or third-party resources.

These services operate under their own terms and privacy policies.

Keeping Peace with Diabetes™ is not responsible for the content, security, availability, or practices of third-party websites that we do not control.

A link to an external resource does not necessarily indicate endorsement.

11. Privacy and Customer Information

We respect the privacy of our customers.

Information collected during checkout or through website interactions may be used to:

Process and fulfill purchases.
Deliver digital products.
Provide customer support.
Communicate order-related information.
Send promotional communications where permitted.
Maintain website security and improve our services.

Our collection, use, sharing, and retention of personal information are described in our separate Privacy Policy.

Please review that policy for further information about your privacy rights and choices.

12. Customer Communications

By providing your email address during checkout, you agree to receive communications necessary to process your order, deliver your products, and provide customer support.

Marketing communications will be sent in accordance with applicable law and your communication preferences.

You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages.

13. Disclaimer of Warranties

We strive to provide high-quality products and reliable website services.

To the extent permitted by applicable law, our website and digital products are provided without guarantees of specific wellness outcomes or uninterrupted technical performance.

We do not guarantee that using our products will produce particular medical, emotional, or personal results.

Nothing in this section excludes warranties or consumer protections that cannot legally be waived.

14. Limitation of Liability

To the extent permitted by applicable law, Keeping Peace with Diabetes™ will not be liable for indirect or consequential losses arising from use of our website or digital products.

Nothing in these terms limits liability that cannot lawfully be excluded or restricts any nonwaivable consumer rights.

15. Changes to Our Terms & Policies

We may update these Terms & Policies to reflect changes in our products, business operations, or applicable requirements.

Updates will be published on our website with a revised effective date.

Changes will not retroactively remove rights that customers have under applicable law.

16. Governing Law

These Terms & Policies are governed by the laws of the State of Georgia, United States, to the extent permitted by applicable law, without overriding mandatory consumer protections that may apply in other jurisdictions.